Slide Vendor neutral support for in-house
Clinical Engineering / Healthcare
Technology Management Programs
What if there was a way to reduce costs by consolidating your equipment service contracts into one comprehensive multi-vendor agreement that is truly vendor neutral? GET STARTED
Slide Vendor neutral support for in-house
Clinical Engineering / Healthcare
Technology Management Programs
We provide comprehensive analysis, solutions and processes that reduce costs
and put you in control of your critical equipment assets.
GET STARTED
Slide Vendor neutral support for in-house
Clinical Engineering / Healthcare
Technology Management Programs
From computers to diagnostic imaging systems, we can reduce your costs and
make equipment assets management easier.
GET STARTED
Slide Vendor neutral support for in-house
Clinical Engineering / Healthcare
Technology Management Programs
Lower the bar and clear your equipment management hurdles with Systems Rx! GET STARTED

Solutions

Multivendor Maintenance Management Programs
Our innovative multivendor maintenance management programs replace multiple service agreements and extended warranties with one comprehensive agreement that costs less and is more flexible than traditional service contracts.
We cover all electronic equipment asset classes including biomedical/surgical, clinical laboratory/research, diagnostic imaging, information technology, radiation therapy, and more.
Actual service is performed by the vendors you choose, and our coverage includes the costs associated with parts, labor, travel, emergency repair, and preventative maintenance.
We cover all electronic equipment asset classes including biomedical/surgical, clinical laboratory/research, diagnostic imaging, information technology, radiation therapy, and more.
Actual service is performed by the vendors you choose, and our coverage includes the costs associated with parts, labor, travel, emergency repair, and preventative maintenance.
We offer multiple program structures, based on the amount of risk you want to transfer and control you’d like to keep. These programs are designed to support long-term cost savings and to complement your in-house maintenance program.

Managed Maintenance Program (MMP)

The MMP consolidates your equipment service contracts into one comprehensive agreement, with complete coverage for your entire electronic equipment inventory. Our full-service program will simplify administration and improve service quality with a single-source agreement and system-wide economies of scale. It will lower administrative costs by converting all service contracts, negotiations, service calls and purchase orders into one purchase order, one invoice, and one completely accountable site manager. Our unified approach will improve service quality while saving you time, money, and administrative resources.
Shared-Savings Program (SSP)
The SSP is designed specifically for organizations that make their own equipment repair decisions and want to control their own programs. This innovative program provides the same broad coverage and cost savings offered by the MMP, while providing a monetary reward for effective budget management on your part. With a unique rebate that credits back a portion of repair funds not spent by the end of the agreement period, this program employs a fundamental balance of savings, flexibility, and control.
Aggregate Deductible Program (ADP)
The ADP provides comprehensive coverage like that of the MMP and SSP. However, the ADP is a system in which your organization retains and handles the predictable repair costs within a predetermined budget, and transfers the risk above that threshold, leaving you with a cap on anticipated repair costs. And because you control the repair budget funds, you retain all unspent repair dollars at the end of the term. This coverage is ideal for organizations that have utilized ours or other first dollar coverage programs for some time and are ready to control your own equipment maintenance budget.
Captive Equipment Maintenance Insurance (CEMI)
Larger hospital networks with sophisticated in-house CE/HTM departments can further reduce costs by utilizing its captive insurance company as a vehicle to finance and administer maintenance and repair costs. A CEMI a great self-insuring opportunity for what is a large operating expense for the hospital network and is an attractive line to diversify a captive insurance company’s risk. However, to establish CEMI you must develop an accurate maintenance and repair budget and management program. Working with your captive insurance company’s administrator, Systems Rx can design and oversee the implementation of a CEMI for you. This program is ideal for organizations that have already transitioned from service contracts to ADP coverage, have extensive experience managing vendors on a time and materials basis, and are ready to take on the financial risk.

Get Started

Getting started on a program is simple and easy. The first step in improving your equipment management process is by gathering the appropriate information. We will assist you through each step of the process.

Gather Service Contracts

Gather copies of your current, recently expired and proposed service contracts.
If not already in electronic format, scan or convert each document into a pdf or image file (preferably pdf).

Don’t have a clean contract repository? We understand. We can conduct a survey to gather the service contracts for you.

Review Contracts

We’ll review each contract and contact you promptly if additional information is required. Once we’ve gathered the necessary information, you’ll receive a preliminary proposal that outlines your potential cost savings and a provisional plan to deliver the technical and administrative support necessary for a successful program.

Upload Contracts

You’ll receive a link from Box, our secure cloud technology partner. This eliminates large email attachments and the security issues they create.
Simply upload your contract files to the secure folder established for you.

Review Contracts

We’ll review each contract and contact you promptly if additional information is required. Once we’ve gathered the necessary information, you’ll receive a preliminary proposal that outlines your potential cost savings and a provisional plan to deliver the technical and administrative support necessary for a successful program.

Upload Contracts

You’ll receive a link from Box, our secure cloud technology partner. This eliminates large email attachments and the security issues they create.
Simply upload your contract files to the secure folder established for you.

Gather Service Contracts

Gather copies of your current, recently expired and proposed service contracts.
If not already in electronic format, scan or convert each document into a pdf or image file (preferably pdf).

Don’t have a clean contract repository? We understand. We can conduct a survey to gather the service contracts for you. 

Site Visit

An on-site (or virtual if preferred) meeting is scheduled to discuss requirements, coverage gaps, and alternative service arrangements with key managers and staff. Through an interview process, we attempt to gain insight into the general satisfaction level with the current service providers and determine the preferred method of service delivery. We also want to determine your short and long-term objectives and which of our programs best meets your needs.

Gather Service Contracts

Gather copies of your current, recently expired and proposed service contracts.
If not already in electronic format, scan or convert each document into a pdf or image file (preferably pdf).

Don’t have a clean contract repository? We understand. We can conduct a survey to gather the service contracts for you. 

Review Contracts

We’ll review each contract and contact you promptly if additional information is required. Once we’ve gathered the necessary information, you’ll receive a preliminary proposal that outlines your potential cost savings and a provisional plan to deliver the technical and administrative support necessary for a successful program.

Site Visit

An on-site (or virtual if preferred) meeting is scheduled to discuss requirements, coverage gaps, and alternative service arrangements with key managers and staff. Through an interview process, we attempt to gain insight into the general satisfaction level with the current service providers and determine the preferred method of service delivery. We also want to determine your short and long-term objectives and which of our programs best meets your needs.

Final Proposal

A final proposal is presented with our findings based on our analysis and our plan to manage your equipment support through an appropriate blend of mechanisms. The proposal provides a comparative cost savings analysis so you can easily measure the value the program is bringing vs. the annual cost of your existing contracts and vendor arrangements.
That’s it! The typical turnaround time is 2 to 4 weeks, depending on the number of equipment assets targeted and the number of facilities that are included. Smaller surveys can be turned around in less than 2 weeks.